Contact Us

At CigPlanet.com, we want you to love your experience shopping as much as your new vape products.

Please feel free to contact our customer service regarding any questions or concerns. We are here to help with everything from placing orders, delivery questions and product details. Any feedback is warmly welcome, and we value your opinions and want to keep on improving to serve you better.

We will respond to every email within 24 business hours in the order we received them, excluding weekends and holidays. Please make sure to read our policy documents and our normal operation hours.

To avoid any delay or confusion, we ask that you reach out to us from the contact email provided on your order. At the moment, we currently do not offer phone support.

 

General Information

info@cigplanet.com

 

Aftersales service and support

customerservice@cigplanet.com